FAQ

To place an order online, follow these simple steps:

1. Add a product to your basket:
   Click “Add to Cart” on the product page of the item you wish to purchase.
   
2. Select color, size and quantity:
   Choose your desired size and quantity.
   
3. Proceed to checkout:
   Click on “Cart” and then select “Proceed to checkout” to move forward with your order.
   
4. Review and confirm your basket:
   You can modify your basket and choose your preferred delivery method before making payment.
   
5. Complete delivery and billing information:
   Choose one of the following options to complete your details.
   Log In: Access your personal Faabiiana Prret account.
   Create an Account: Set up an account for future purchases.
   
6. Enter billing details:
   Provide your billing address to finalize the order.
   
7. Order Confirmation:
   You’ll receive an email confirmation and digital receipt shortly after placing your order.
   
8. Shipping and tracking:
   Once your order ships, you'll receive another email with a tracking number to follow your package's progress.
   
9. Please Note:
   - Online purchases are intended solely for personal use or as gifts and are not for resale.
   - Our team is available to assist you. For any additional information, please call +91 7069100028.
   

If you have a Faabiiana Prret customer account, you can easily access your order history by logging in and clicking on 'My Orders'.

Once an order is placed/made, the order cannot be cancelled or changed.

Faabiiana Prret is 'made to order' will be produced specifically for each customer upon receipt of their order. It is clarified that products are not ready-made. These items may require additional production time and are not eligible for returns or exchange once production has commenced.

If you placed your order using your Faabiiana Prret customer account, simply login and click on 'My Orders' to track the status of your order. For orders placed as a guest, you can monitor your delivery progress using the tracking number provided in the order confirmation email.
Still, if there’s any confusion, our team is available to assist you. Please contact us for any additional information at communications@faabiianaprret.com

Each product page on the Faabiiana Prret website features a size guide to help you find your perfect fit. Still, if there’s any confusion, contact us.

We take great care in preparing your order to ensure a smooth experience. Each item is carefully hand made at Faabiiana Prret workshop, then placed in a protective box to safeguard the contents and maintain anonymity during shipping. All products are MADE IN INDIA.

We work with Shiprocket.

To place an order online, follow these simple steps credit/debit card UPI, Net banking, Razor Pay etc.

A confirmation email and digital receipt will be sent to your email address for every order placed on the Faabiiana Prret website. If you need a duplicate receipt, please reach out to us. Our team will be happy to assist you. Please contact us for any additional information at communications@faabiianaprret.com

For return related query our customer care team would be happy to assist you.

We encourage you to subscribe to our newsletter by filling out the form at the bottom of this page. Additionally, you can stay connected with us through our social media account on Instagram.

Faabiiana Prret fashion advisors are pleased to offer tailored styling advice. For any further assistance, our team is readily available through the "Contact Us" page here.

Our online boutique offers an extensive collection of Faabiiana Prret products. If the item you're seeking is not available, please reach out to us, and our team will be pleased to assist you through the "Contact Us" page.

To create a Faabiiana Prret account, please follow these steps:

- Navigate to the 'Your Account' section at the top right corner of the Faabiiana Prret website.
- Complete the required fields in the 'Create an Account' section on the right.
- Click 'Register' to submit your information.
- A confirmation email will be sent to the email address you provided during registration.
For any further assistance or inquiries, please don't hesitate to contact our Customer care team here.

By creating an account on www.faabiianaprret.com, our system can:

- Identify your profile and shopping preferences.
- Maintain a record of your purchase history for future reference.
- Easily update your shipping and billing information as required for your protection, the Faabiiana Prret website does not retain any credit card details.

To reset your password, please follow these steps:
- Click on 'Your Account'
- Select 'Forgot My Password'

You will receive an email with detailed instructions on how to reset your password and regain access to your account.